Domestic Shipping (including APO/FPO, but excluding Hawaii and Alaska) on orders over $25 is using Standard Shipping (2-5 business days).
For orders below $25, actual shipping charges will be calculated based upon weight and your location and will appear in your shopping cart as you add items to it. Delivery times for each class of shipping are listed below.
Attention Canadian, Australian, and Other International Customers: Please note that NABearStore.com ships all International order via USPS (United States Postal Service) using only Priority Mail service to ensure speedy delivery of your order and to provide accurate tracking information. Although Priority Mail service is more expensive than First Class or Parcel Post, we feel it offers better value because it is faster and provides a reliable means of tracking the progress of your shipment.
|Continental US||Continental US states not including Alaska and Hawaii|
|APO/FPO||Army Post Office and Fleet Post Office|
|Alaska Hawaii||Alaska and Hawaii|
Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia,
Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy,
Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta,
Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia,
San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden,
Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
American Samoa, Guam, Marshall Islands, Federated States of Micronesia,
Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island,
Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan,
Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar,
Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa,
Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu,
Vanuatu and Vietnam
|Other||Brazil, South Africa|
Estimated Shipping Charges will appear in your shopping cart as you add items to it. These charges are based upon Standard Shipping to the Continental United States. For International orders (and Alaska & Hawaii), shipping charges for all available delivery options will be calculated during checkout since we need your address to determine these charges. You'll be presented with the lowest-cost shipping option (Standard Shiping) and given the opportunity to upgrade to increased levels of service (Expedited, 2-Day and Overnight) if available.
Delivery options include Standard Shipping, Expedited Shipping, 2-Day and Overnight. Not all delivery options are available for all locations; during checkout, options and charges will be determined and made available.
Certain items may have additional shipping charges associated with them because of increased size (dimensions) and / or insurance charges imposed by our carriers (USPS, FedEx and UPS). These additional charges are clearly indicated at the time of checkout.
Most in stock orders received by us before 2:00pm Eastern Time are shipped the same business day. Orders received after 2:00pm will be shipped the following business day. Orders received after 2:00 Friday are shipped Monday.
SPECIAL NOTE ON INTERNATIONAL ORDERS:
Import Taxes and Duty are the responsibility of the customer. NABearStore.com and Phoenix Toys, LLC assume no responsibility for theses charges. Import Taxes and Duty levyd by the receiving country will be collected by Customs and/or the local delivery company.
Delivery confirmation is at no extra charge for Priority Mail. The tracking number is sent to your e-mail address from our web site (firstname.lastname@example.org). Please make sure to add email@example.com to your address book and SPAM Filter to make sure e-mail from us is not treated as Spam.
We are not responsible for lost shipments after the carrier delivers them (per confirmation on tracking numbers) i.e. the delivery person leaves them on your doorstep. The following are the steps you should take if you haven't received your shipment:
Any questions may be e-mailed to: firstname.lastname@example.org or you may call us @ 516.665.2730. Customer Service hours are Monday through Friday 9:00am to 5:00pm EST.