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North American Bear Company
baby gifts, dolls, toys, & downton abbey bears
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Free Shipping Offer


Domestic Shipping (including APO/FPO, but excluding Hawaii and Alaska) on orders over $25 is FREE using Standard Shipping (2-5 business days).

For orders below $25, actual shipping charges will be calculated based upon weight and your location and will appear in your shopping cart as you add items to it. Delivery times for each class of shipping are listed below.

Attention Canadian, Australian, and Other International Customers: Please note that NABearStore.com ships all International order via USPS (United States Postal Service) using only Priority Mail service to ensure speedy delivery of your order and to provide accurate tracking information. Although Priority Mail service is more expensive than First Class or Parcel Post, we feel it offers better value because it is faster and provides a reliable means of tracking the progress of your shipment.



Shipping Zone   Standard   Expedited   Two Day   One Day   In Store Pickup   Same Day Delivery
Continental US   2-5 business days   1-3 business days   2 business days   24 hours   Call to Schedule   Same Day
Continental US PO Box   2-5 business days   1-3 business days   N/A   N/A   N/A   N/A
Alaska Hawaii   2-5 business days   1-3 business days   N/A   N/A   N/A   N/A
Alaska Hawaii PO Box   2-5 business days   1-3 business days   N/A   N/A   N/A   N/A
APO/FPO   20-40 business days   N/A   N/A   N/A   N/A   N/A
APO/FPO PO Box   20-40 business days   N/A   N/A   N/A   N/A   N/A
Mexico   5-10 business days   3-7 business days   N/A   N/A   N/A   N/A
Canada   5-10 business days   3-7 business days   N/A   N/A   N/A   N/A
US Protectorates   4-8 business days   3-7 business days   N/A   N/A   N/A   N/A
US Protectorates PO Box   4-8 business days   3-7 business days   N/A   N/A   N/A   N/A
Europe   10-20 business days   3-7 business days   N/A   N/A   N/A   N/A
Asia   10-16 business days   N/A   N/A   N/A   N/A   N/A
Other   10-20 business days   N/A   N/A   N/A   N/A   N/A

*In Store Pickup   In Store Pickup is only available in certain areas.
Log In or Sign up to see if it is available for you.
**Same Day Delivery   Same Day Delivery is only available in certain areas.
Log In or Sign up to see if it is available for you. Orders must be placed before 12 noon in your time zone.


Continental US   Continental US states not including Alaska and Hawaii
APO/FPO   Army Post Office and Fleet Post Office
Alaska Hawaii   Alaska and Hawaii
Canada   Canada
Mexico   Mexico
Europe   Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia,
Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy,
Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta,
Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia,
San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden,
Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
US Protectorates   American Samoa, Guam, Marshall Islands, Federated States of Micronesia,
Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
Asia   Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island,
Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan,
Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar,
Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa,
Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu,
Vanuatu and Vietnam
Other   Brazil, South Africa

Estimated Shipping Charges will appear in your shopping cart as you add items to it. These charges are based upon Standard Shipping to the Continental United States. For International orders (and Alaska & Hawaii), shipping charges for all available delivery options will be calculated during checkout since we need your address to determine these charges. You'll be presented with the lowest-cost shipping option (Standard Shiping) and given the opportunity to upgrade to increased levels of service (Expedited, 2-Day and Overnight) if available.

Delivery options include Standard Shipping, Expedited Shipping, 2-Day and Overnight. Not all delivery options are available for all locations; during checkout, options and charges will be determined and made available.

Certain items may have additional shipping charges associated with them because of increased size (dimensions) and / or insurance charges imposed by our carriers (USPS, FedEx and UPS). These additional charges are clearly indicated at the time of checkout.

Most in stock orders received by us before 2:00pm Eastern Time are shipped the same business day. Orders received after 2:00pm will be shipped the following business day. Orders received after 2:00 Friday are shipped Monday.

SPECIAL NOTE ON INTERNATIONAL ORDERS:
Import Taxes and Duty are the responsibility of the customer. NABearStore.com and Phoenix Toys, LLC assume no responsibility for theses charges. Import Taxes and Duty levyd by the receiving country will be collected by Customs and/or the local delivery company.


Delivery Confirmation
Delivery confirmation is at no extra charge for Priority Mail. The tracking number is sent to your e-mail address from our web site (sales@nabearstore.com). Please make sure to add sales@nabearstore.com to your address book and SPAM Filter to make sure e-mail from us is not treated as Spam.

We are not responsible for lost shipments after the carrier delivers them (per confirmation on tracking numbers) i.e. the delivery person leaves them on your doorstep. The following are the steps you should take if you haven't received your shipment:

  • Call or e-mail us.
  • We will confirm its been shipped.
  • We confirm with carrier that the shipment was delivered.
  • Check with the carrier
  • We cannot replace lost shipments after delivery confirmation has been made by the carrier.
  • Delivery Guarantees for Expedited, Second Day, 24-Hour and Same-Day services are subject to restrictions and limitations imposed by our carriers (USPS, FedEx and UPS).
  • We are not responsible for deliveries that are delayed due to adverse weather conditions or other factors beyond our control


    Customer Service
    Any questions may be e-mailed to: sales@nabearstore.com or you may call us @ 516.665.2730. Customer Service hours are Monday through Friday 9:00am to 5:00pm EST.